Comments on: How-To & Troubleshooting http://blog.microseven.com Microseven.com Help Mon, 06 Feb 2012 01:00:00 -0800 hourly 1 http://wordpress.org/?v=3.3.1 By: Jad http://blog.microseven.com/#comment-279 Jad Sat, 19 Nov 2011 12:38:00 +0000 http://blog.microseven.com/#comment-279 Hi jim , I talked with you yesterday. I need : fixed, wifi, outdoor, 12mm lens, h264, IR CUT ,... Im thinking to buy RC550WSO . What do you think ? Can I change the lens to 12mm easily ? How ? Thanks Hi jim , I talked with you yesterday. I need : fixed, wifi, outdoor, 12mm lens, h264, IR CUT ,… Im thinking to buy RC550WSO . What do you think ? Can I change the lens to 12mm easily ? How ?
Thanks

]]> By: microseven http://blog.microseven.com/#comment-278 microseven Tue, 18 Oct 2011 04:02:00 +0000 http://blog.microseven.com/#comment-278 There are two ways to do that, 1. it is hardware switch the lens board upside down. 2. switch on the M7CMS software by click on the video using mouse right click, select flip. Jim Microseven There are two ways to do that,
1. it is hardware switch the lens board upside down.
2. switch on the M7CMS software by click on the video using mouse right click, select flip.
Jim
Microseven

]]> By: Kblakew http://blog.microseven.com/#comment-277 Kblakew Mon, 17 Oct 2011 15:37:00 +0000 http://blog.microseven.com/#comment-277 have a rd550ptws camera want to set on a table so need to invert the lens so when veiwing everything is not upside down. have a rd550ptws camera want to set on a table so need to invert the lens so when veiwing everything is not upside down.

]]> By: David Hyde http://blog.microseven.com/#comment-276 David Hyde Wed, 21 Sep 2011 20:24:00 +0000 http://blog.microseven.com/#comment-276 Hi Jim;I  wanted you to know that the San Juan Island MPWA water plant remote camera system that you helped me with is up and operating successfully, with both outside internet and wireless LAN access.  You have more very happy customers.  There is now talk of duplicating this system at 4 or 5 more private desalination plants on this Island.  Although a private-only access application, your Microseven cameras are working beautifully and exceeding their performance specifications in all respects.  The two cameras are now working through a conventional ADSL 768Kbps upload line at the moment with no discernible video performance shortfalls, and we can even read the RO gauges inside the building. We had to give up on using the Verizon MiFi 4510L as an access point because of glitches in it's port forwarding firmware, and switch back to ADSL.The only glitch I encountered during installation (of my own making) was when I had to enclose the inside PT camera in a Plexiglas globe to protect it from future possible water/humidity damage.  The backscatter from the IR illuminators (of course) blinded the unit when the lights are off, but we fixed that by just switching them on all the time.  A sealed day/night ( with illuminators) PTZ camera would be a great addition to your product line, and maybe you already you have it in the works.Thanks again for your support and help specifying these units and your prompt delivery of the hardware for this project.  I continue to think that your web enabled camera products and associated hardware provide a unique combination of performance features not found among any competitors product lines, at any price point.  I will continue to use/recommend your products exclusively for my projects going forward.I am eagerly looking forward to getting my hands on your new iPad viewing software to upgrade viewing options for these monitoring projects.Cheers, Dave HydeSent from my iPad Hi Jim;I  wanted you to know that the San Juan Island MPWA water plant remote camera system that you helped me with is up and operating successfully, with both outside internet and wireless LAN access.  You have more very happy customers.  There is now talk of duplicating this system at 4 or 5 more private desalination plants on this Island.  Although a private-only access application, your Microseven cameras are working beautifully and exceeding their performance specifications in all respects.  The two cameras are now working through a conventional ADSL 768Kbps upload line at the moment with no discernible video performance shortfalls, and we can even read the RO gauges inside the building. We had to give up on using the Verizon MiFi 4510L as an access point because of glitches in it’s port forwarding firmware, and switch back to ADSL.The only glitch I encountered during installation (of my own making) was when I had to enclose the inside PT camera in a Plexiglas globe to protect it from future possible water/humidity damage.  The backscatter from the IR illuminators (of course) blinded the unit when the lights are off, but we fixed that by just switching them on all the time.  A sealed day/night ( with illuminators) PTZ camera would be a great addition to your product line, and maybe you already you have it in the works.Thanks again for your support and help specifying these units and your prompt delivery of the hardware for this project.  I continue to think that your web enabled camera products and associated hardware provide a unique combination of performance features not found among any competitors product lines, at any price point.  I will continue to use/recommend your products exclusively for my projects going forward.I am eagerly looking forward to getting my hands on your new iPad viewing software to upgrade viewing options for these monitoring projects.Cheers, Dave HydeSent from my iPad

]]> By: Kevinc http://blog.microseven.com/#comment-270 Kevinc Tue, 23 Aug 2011 01:30:00 +0000 http://blog.microseven.com/#comment-270 Can I view my Microseven webcam from an Apple computer? Can I view my Microseven webcam from an Apple computer?

]]> By: Robert Prestwood http://blog.microseven.com/#comment-269 Robert Prestwood Mon, 22 Aug 2011 13:38:00 +0000 http://blog.microseven.com/#comment-269 how can i manuely reset my camera how can i manuely reset my camera

]]> By: Support | Microseven http://blog.microseven.com/#comment-259 Support | Microseven Fri, 22 Jul 2011 18:00:00 +0000 http://blog.microseven.com/#comment-259 Jason, You can view your camera video streaming by iMAC from your PC. You need to install M7LIVE on PC to run as server to convert camera video to flash. Then you use iMAC to view flash video from your camera. Support Microseven Jason,
You can view your camera video streaming by iMAC from your PC.
You need to install M7LIVE on PC to run as server to convert camera video to flash.
Then you use iMAC to view flash video from your camera.

Support
Microseven

]]> By: Jason http://blog.microseven.com/#comment-258 Jason Fri, 22 Jul 2011 17:59:00 +0000 http://blog.microseven.com/#comment-258 Hello, I now have a MAC. Can I use my camera with my new iMAC? Jason Hello,

I now have a MAC. Can I use my camera with my new iMAC?

Jason

]]> By: Jim http://blog.microseven.com/#comment-257 Jim Thu, 21 Jul 2011 05:23:00 +0000 http://blog.microseven.com/#comment-257 Rick, M7IE is on the web base from your camera, you can click on download at left and top of your page. Support Microseven Your Inquires: > Dear Sir/Mam > I need to order a copy of the M7IE software. I am not sure how to get it. Rick,

M7IE is on the web base from your camera, you can click on download at left and top of your page.

Support
Microseven

Your Inquires:

> Dear Sir/Mam
> I need to order a copy of the M7IE software. I am not sure how to get it.

]]> By: Jim http://blog.microseven.com/#comment-256 Jim Thu, 21 Jul 2011 05:21:00 +0000 http://blog.microseven.com/#comment-256 Roberto, 1. You need to do port forwarding to open router ports for video going to Internet, DMZ may not help you, since, it is only 80 and some port are opened.blog.microseven.com can help you. 2. Please use M7CMS to manage you camera, it is easier. If you need help, email me in working hours (PT. 9:00am - 5:00pm M-F)I will remotely help you to set it up.SupportMicroseven Your Inquires: > we have instaled our camera , we can see and acces it through internet explorer but when we whant to see it on your web page it just dosen´t come on. > we have aplyed DMZ to the camera IP address . if you need my microseven user name to test , here it is. Roberto, 1. You need to do port forwarding
to open router ports for video going to Internet, DMZ may not help you,
since, it is only 80 and some port are opened.blog.microseven.com can help you. 2. Please use M7CMS to manage you camera, it is easier. If you need help, email me in working hours (PT. 9:00am – 5:00pm M-F)I will remotely help you to set it up.SupportMicroseven

Your Inquires:

>
we have instaled our camera , we can see and acces it through internet
explorer but when we whant to see it on your web page it just dosen´t
come on.

> we have aplyed DMZ to the camera IP address . if you need my microseven user name to test , here it is.

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