Network Camera & Live Cams Support

Microseven.com Help

Installation

with 8 comments

Written by microseven

September 3rd, 2010 at 3:14 am

Posted in

  • http://www.microseven.com microseven

    Eddie,
    M7-CD550WS-4 and M7-RD550PTWS-4 are no POE,
    POE is 12V 1A, our camera need 12V 2A.
    Microseven

  • Richard

    I’m about to purchase the M7-RC550WS Wireless Outdoor IP Network Camera
    I am on an Apple Mac.
    Looking at your set up instructions, it looks like I need a Windows computer to do the set up.
    Is this correct?
    Also the firmware update is a .exe file (Windows only)…
    Help… your sales description says that this camera is Mac friendly… is it?

  • Aaron

    When I log on to the camera remotely, under ‘DETECTION’ in camera setup the screen where you choose areas to mask is blank black screen. If I double click the black box, it goes to full screen video. When I double click again, it goes back to detection settings with black box.

    • http://www.microseven.com microseven

      Aaron,
      You need use M7CMS software, click on properties. In the properties page, you can modify and setup detection function. If you use M7IE, it may not work, there is blocked by IE configuration for level of privilege. The best is using M7CMS software.

  • paul

    just got your camera.  no software.  go on line to download sortware as instructed.  go to log in tells me i dont know my zip code.  am at a brick wall ????????

  • Fryerranch roger fryer

    electrical storm took out my power supply replaced it infrared lights are on but not able to bring up camera.  how do i test if camera is ok or is it just programing. Have tried hooking camera direct to my laptop   response camera taking to long to come on.   CAN YOU HELP?   or is the camera dead?   roger

    • http://www.microseven.com microseven

      take camera down, and place on your desk. connect it to power supply and ethernet cable which goes to router. use your computer to do search to find the camera. If the camera cannot be found, the camera may be dead.