Network Camera & Live Cams Support

*** View live video in microseven.com

1. Open IE browser, go to http://www.microseven.com, login to your account. Your default account is your e-mail address, and your default password is password.
2. After logging into your account, ‘Camera Overview’ is your default page.
3. Click ‘Add New’, go to Add Camera page, and input full all the information of your Microseven network camera.
4. Click ‘Submit’, Then you see the camera has been added in the list.
5. Now click ‘View Camera’, live Video is displayed in microseven.com

Before you view video and view still, make sure you have opened firmware in your router, called port forwarding.

For example:

To find out what is your internet ip address, go to http://whatismyip.com

*** View still image in microseven.com

1. To make View Still image working, please make sure the following setup is completed: Go to Camera built-in snapshot and check Enable and best recommendation is set 3 second, then click ‘Apply’.
2. Then click OK to finish.
3. Click ‘View Still’ link on the menu (second line from top of microseven.com)
4. Still image is displayed in microseven.com

Step 1    Double-click icon to open Microseven software.

Step 2    Enter User ID and Password, our default User ID and Password are ‘admin’ and ‘password’. Microseven main page pops up.

Step 3    Right click on the live camera screen to pull up camera short-cut menu and select Properties, or click the camera name of Camera List. Camera setup properties dialog pops up.

Step 4    Go to Camera > Email Settings tab.

Step 5    The example uses gmail.com information, Check ‘Apply to motion detection’.

1. SMTP server: smtp.gmail.com
2. Send from: microsevensystems@gmail.com
3. Account name: microsevensystems@gmail.com
4. Password: *******
5. Send to: support@microseven.com
6. Check Sending snapshot
7. Show ‘From’ as: Support Team
8. Subject: Test

Step 6     Click ‘Apply’ and then click ‘OK’.

Step 7     Go to Motion Detect tab.

Note: Sensitivity level, 1-9, 9 is the highest sensitivity.

Step 8     Click ‘Set motion detect area’, and motion detect area window pops up.

Step 9     Click ‘Select All’ then click ‘OK’

Step 10     Go to Detection > Motion Detection tab.

1. Check Snapshot ‘Channel 1′
2. Check ‘Set motion detect on schedule’
3. Only ‘Set duration 1′ to 12:00:00 AM to 11:59:59 PM

Step 11     Click Apply.

Step 12     Then click ‘Apply to everyday’.

Step 13     Exit properties configuration page and go back to main window.

Step 14     Trigger motion on.

Step 15     While motion is detected, video will have red frame alert and it triggers the email alert.

Step 16      You check your email inbox.

If you cannot receive emails, please check firewall if it is on, or you can check DNS need to be static.

For example, our company demo DNS is static DNS:

1. Primary DNS is 64.60.0.17
2. Secondary DNS is 64.60.0.18

Step 17      To change DNS from Dynamic one to static DNS, please go to tab ‘Network…’ on camera properties configuration page.

Step 18      Click ‘Apply’ to finish. You will receive emails when motion is triggerd.

Step 1     Click Microseven IP locator icon  , Microseven IP locator window will pop up.

Step 2 Click on ‘Search’ in Locator.

Step 3 Highlight on IP address and double click, A pop up window will appear..

Step 4 Click ‘Reset (factory)…’ .

Step 5 After reset, you need to re-configure camera again. If you want to keep the properties values in camera, you just need to click ‘Set Default’ button.

How many ports need to open for port forwarding (against firewall)?

For Microseven network camera, there are web port, password port and video ports need to do port forwarding:

• Web port default is 80
• Password port (device) default is 9660
• Video port default is 9661

For example, IP address configuration for LAN is 192.168.1.201:
Then, port forwording is 80 for 192.168.1.201,
port forwarding is 9660-9661 for 192.168.1.201

If you have internet IP address is 74.212.249.249,
then you view your Microseven network camera on the internet is http://74.212.249.249
For demo Microseven network camera port forwarding is http://74.212.249.249:7777

The following example is 3 cameras, for port forwarding. A Netgear router uses 3 IP address for cameras:

• 192.168.1.201 for first camera.
• 192.168.1.202 for second camera.
• 192.168.1.203 for third camera.

Step 1    Go to port forwarding.

Step 2    Click on ‘Add Custom Service’, then go to next page.

1. Enter ‘cam1‘ in Service Name.
2. Service Type is ‘TCP/UDP‘.
3. Starting Port is ‘81‘.
4. Ending Port is ‘81‘.
5. Server IP Address is ‘192.168.1.201‘.
6. Click ‘Apply‘.

Step 3    Go to next page, Updating Settings.

Step 4    Now, Click on ‘Add Custom Service’ again to add password port and video ports.

1. Set Service Name as ‘cam1_video‘.
2. Set Service Type as ‘TCP/UDP‘.
3. Starting Port is ‘9660‘.
4. Ending Port is ‘9665‘.
5. Server IP Address is 192.168.1.201‘.
6. And then click ‘Apply‘.

Now, the first camera port forwarding setup is completed.

Step 5     Then, do the second Microseven network camera.

Please View the following snapshot:

The second Microseven network camera setup is finished now.
Total three Microseven network camera setup for port forwarding will be the following snapshot.

Step1    Installing Firefox add-ons for IE (Internet Explorer)

1. Open Mozilla Firefox browser, use URL https://addons.mozilla.org/en-US/firefox/addon/1419, and then you will see the following page.
   
2. Click on “Add to Firefox (Windows)” button, the following installation dialog will be popped up.
   
3. Then, click on “Install Now” button to install IE Tab add-ons.
   
4. When installation is finished, click on “Restart Firefox” button to restart Firefox browser.

Step2     View Microseven camera video with Firefox browser

1. Type your camera IP address in URL field and then it will lead you to camera login page.
2. Right-click anywhere on the page to bring up pop menu, and select “View Page in IE Tab“.
   

   Firefox icon at the status bar will be changed to IE Icon.
   

3. Then, click on “Login” button to go to camera control panel page.
   

Step 1    COM Setting.

1. Click Camera Setup ‘Setting’ button on the web system main page, go to ‘COM Settings’ page.
   
2. Set COM parameters for your PTZ camera device.
   - COM: 2
   - Stop: 1
   - Data bits: 8
   - Parity: None
   - Bits per second: 9600
3. Click ‘Apply’ to save the current settings.
4. Click ‘Return to the web system main page.

Step 2     PTZ Control Setting.

1. Click Surveillance Setup ‘Setting’ button, go to ‘PTZ Control’ page.
   
2. Set PTZ Address, COM Port and Protocol.
   - Address: 01
   - COM: 2
   - Protocol: P_D
3. Click ‘Apply’ to save the current setting.
4. Click ‘Return’, to go back to the web system main page.

Step1

Step2

Step3

Step4

Step5

Step6

Step7

SD Card Slot

1    Open OSD Main Menu.

1. Enter ’51′ to the filed which on the top of the slider.
2. Click on “Preset” button.
3. Click on “Recall” button, then you will find a menu on the OSD.
4. To move and button to select menu you want.
5. Click onto select.

2     The Definition of Joystick Controller Movement

• In the fixed menu, the definition of Joystick Controller movements are:
  

  Move Up	The cursor moves up a menu item. If the cursor moves past the first menu item, it will jump to the last menu item.
  Move Down	The cursor moves down a menu item. If the cursor moves past the last menu item, it will jump to the first menu item.
  Move Right	Enters the next operation of the current fixed menu (If the current fixed menu item has submenu, enters the submenu; if the current fixed menu has the active menu, enters the active menu; if the current fixed menu item is “Exit”, then exits the current menu operation and back to the menu of upper level.
  Move Left	No definition.

• In the active menu, the definition of Joystick Controller movement is:
  

  Move Up	Selects the previous active menu setup.
  Move Down	Selects the next active menu setup.
  Move Right	Cancels the selected active menu setup, and go back to the setup before the edit of the active menu.
  Move Left	Saves the setup of current selected active menu and back to the edit of active menu.

3    Menu Entry & Exit Methods.

1. Menu entry
   Use shortcutkey (“51 + PRESET”) can enter the menu for setup.
2. Direct menu exit
   Use shortcutkey (“52 + PRESET”) can exit the menu setup directly. Or by selecting EXIT item in the menu can exit the menu step by step.

4    Menu Display.

Please download Microseven® High Speed Dome Network Camera OSD Manual for more details.

Step 1    SD card setup.

1. Double-click icon to open M7CMS.

   

2. Enter User ID and Password, our default User ID and Password are ‘admin‘ and ‘password‘.
3. Right click on the live camera screen to pull up the short-cut menu and select ‘Properties’, or click the camera name link of Camera List. Camera Setup Properties dialog pops up.
4. Go to ‘System > Storage‘ tab, to confirm your SD card on camera is available.

   Please make sure there is a SD card information in the tab.

5. Go to ‘Recording > Record Options‘ tab, recommandation values are:
   1. Disk full event: Overwrite
   2. Pre-record status: Off
   3. Recording file length (10-30): 10 mins
   4. Minumun hard disk space: 300 MB
   5. Dual stream: Off
   6. Then click ‘Apply‘.

Step 2    Camera motion detection setup.

1. Go to ‘Detection > Motion Detection‘ tab.
2. Click ‘Set motion detect area‘
3. Click ‘Select All‘ then click ‘OK‘.
4. Go back to ‘Detection > Motion Detection‘ tab.
   1. Check Recording ‘Channel 1′
   2. Check ‘Set motion detect on schedule‘
   3. Only ‘Set duration 1‘ to 12:00:00 AM to 11:59:59 PM
5. Click Apply.

   

6. Then click ‘Apply to everyday‘.
   
   
7. Exit properties configuration page and go back to main window.

Step 3    Record video to SD card when motion is triggered.

1. Trigger motion on.
2. While motion is detected, video will have red frame alert and the real video will be recorded to SD card.
3. The real videos of triggered moment are recorded to SD card.

Step 4    Query and playback recording videos on SD card.

Please refer How to use Microseven software to access to SD card for recording and playback?
Step 6 – Step 9.

Step 1     Double click icon on your PC desktop and it will pop up a Login window

Step 2     Enter User ID and Password.

Default User ID is: admin
Default password is: password
Note: the previous version Password was: admin.
Then a main window will be displayed in the following:

Step 3     Add camera group.

1. Click on ‘Camera Setup…’ button.
2. It will pop up window, select radio button on ‘Group Setting’, and then click OK.
3. Then it will pop up other window, enter a group name, example ‘Walnut, CA’.
4. Click ‘Add’ button, Group ‘Walnut, CA’ is added.
   
5. Click OK to go back to Group Setting and Camera Setting pop window.

Step 4     Add camera(s).

1. Select radio button on ‘Camera Setting’, select a group from drop down list, example ‘Walnut, CA’, then click OK.
2. It will pop up a Camera List window, in the Group ‘Walnut, CA’, you will add camera(s) in the list.
3. Enter the first camera IP address or its domain name.
   For example, IP address is 192.168.1.201, then enter ’192.168.1.201′ in IP/Domain field.

   Port is ’9660′, Channel is ‘CH1′, Stream Type is ‘Primary Stream’, User ID is ‘admin’ and Password is ‘password’. These values are default from Microseven factory setting. You can enter your own values match your camera setting by your own.

   

4. Then click ‘Add’, you will see the camera information is added. Then click OK.
5. It will go back to Group Setting and Camera Setting pop window. To click Cancel to finish adding camera(s).

Step 5 View Microseven network camera using Microseven software on your PC now.

Please make sure the following things have been done Before you view camera on Microseven camera software:

• Connect Microseven camera(s) to your LAN network.
• Find your camera and its IP address with Microseven IP Locator.

For more details, please refer How to set up Microseven network camera?