CMS/VMS latest version without digital zoom interface download: https://www.microseven.com/software/MicrosevenSetup4.0.6.6.exe

Trouble shooting: 1. Check POE led on the POE connector either on the POE switch or the camera POE connector, the led light must be on. (10/1/2019) 2. If it is a WiFi camera, connect the cable to the router, and power on the camera using the power supply. The Ethernet led must be on … Continue Reading

Norton secure download and installation VMS (Cam Locator) Software: 1.  Download it from microseven.com: 2. Download secure via Norton: 3. Publisher displays Microseven Systems, LLC

170 degrees angle of view definition: URL: https://en.wikipedia.org/wiki/Angle_of_view

Use PH1 screwdriver. Unscrew two screws and open the cover to install microSD card. The size of the microSD card can be from 8GB to 128GB.

The updated Android app 64bit is required by Google. The 32bit old device is not supported in the new Google Android requirement. Your old device with 32bit is not compatible with the new Google API. The M7.AS-2.0.23.apk is the latest 32bit version app and built on 1/24/2019. To fix the problem, you can completely uninstall … Continue Reading

Where can you find the downloaded clip from the cloud to Android phone: You find the clip from Gallery app on the Android phone.  

How to FTP the motion alert clip to FTP server, here is the snapshot to check on the box and send the motion alert clip to FTP server:

How to view the NVR monitor screen remotely on the app: Before you add the NVR screen on the app, you have to find the NVR QR code and NVR port number as well as the NVR username and password. Steps to find this information: 1. On the local NVR screen, click on the right … Continue Reading

The demo installation shows below. There are two screws for the adjusting angle and position of the camera to aim the objects. And the other two screws are mounting the camera on the wall. A big cable has four ports, you can connect the POE cable to connect to the camera without 12V DC in … Continue Reading

Where do I find Microseven cloud information? Here is a description of how the cloud works.    

Here is the optimal set of video settings. There are default settings.

How to adjust the lens if you want to very closer object, say 4 inches? Step1: Open the glass cover: Step2: Find the locks and slots nearby the black lens: Step3: Release the lock and separate the black lens cover from the base, then unscrew the lens and turn the lens to adjust it. Step4: … Continue Reading

How to remove another account access to your camera? You can log in to another account in microseven.com under MY CAMERAS, remove the camera that has the same CamID. You should fix the problem.  

How to reset the NVR password? The default factory NVR password is “password” and its username is “admin”. user = admin password = password If you have changed the NVR password and get it lost. You have to email to Microseven.com support team to request a factory administrator password. You will receive the password from the … Continue Reading

How to use the FTP to push the image to the FTP server? How to keep the same file name while FTP an image to the FTP server? Step1 Go to menu ‘CAPTURE& SNAPSHOT’. Step2 Enable auto capture to FTP. Step3 Select ‘File mode’ to ‘Overwrite’. Step4 Select ‘XL’ if you want the largest image … Continue Reading

How to block the timestamp control from the NVR ONVIF? Go to menu CAMERA-> ONVIF Settings, you can select ‘Allow’ or ‘Block’ from ONVIF NVR timestamp controller and click ‘APPLY’ to save the settings. Then you have to restart the camera.  

How to adjust the timestamp on NVR? Step1: Go to the monitor and use the mouse, right button on the mouse clicks to bring up the floating menu, then tap on the Configure icon. Step2: Tap on the ‘System Setup’ on the menu. Step3: Find the ‘Date/Time Setup…’ button and click on it. Step4: Adjust … Continue Reading

How to hide the left pane menu on the NVR monitor screen? You will go to use the mouse select 16:9 or 4:3 to switch on/off the left pane menu.  

How to prevent 24/7 recording on a microSD card in the camera? It will take too much space on the microSD card during the camera recording, it happens that you set up a 24/7 recording on the camera recording option. To prevent 24/7 recording on a microSD card, and you allow the camera ONLY record … Continue Reading