International Shipping Policy
Customs, Duties & Taxes
When ordering from microseven.com, you are responsible for ensuring that the product can be legally imported into the destination country.
The recipient is the Importer of Record and must comply with all laws and regulations of the destination country. Orders shipped outside the United States may be subject to import taxes, customs duties, and additional fees imposed by the destination country. These charges are assessed once the shipment reaches the destination and are the sole responsibility of the recipient.
Microseven Systems LLC has no control over these charges and cannot predict their amount. Any additional costs incurred for customs clearance must be paid by the recipient.
Some customs authorities may require the Importer of Record to provide identification or additional documentation before releasing a shipment. Customs policies vary by country; we recommend contacting your local customs office for details. Customs clearance procedures may cause delays beyond our original delivery estimates.
Freight Forwarders & Hand-Carried Shipments
Use of freight forwarders or hand-carrying products internationally may introduce risks not covered by Microseven Systems LLC.
If a freight forwarder or hand-carry method is used, Microseven Systems LLC is not responsible for any damage, defects, discrepancies, or loss occurring after delivery to you or your designated forwarder. In such cases, Microseven Systems LLC cannot provide refunds or replacements.
Please inspect all shipments upon receipt. Refuse delivery of damaged goods and instruct your freight forwarder to do the same. Any loss occurring after receipt by you or your forwarder is your responsibility.
Terms & Conditions
All items are sold by Microseven Systems LLC.
International shipments are not eligible for free shipping. Products shipped outside the United States may be subject to import fees, including taxes, customs duties, and brokerage charges imposed by the destination country.
The recipient, as Importer of Record, is responsible for:
- Payment of all import fees
- Customs clearance
- Compliance with local laws and regulations
For documentation related to customs clearance or import charges, please contact the designated carrier listed in your shipment confirmation.
These terms are in addition to Microseven Systems LLC’s standard Terms of Service. Title and risk of loss transfer to the recipient upon delivery to the common carrier within the United States.
Limitations
For internationally shipped products, please note:
- Manufacturer warranties may not apply
- Service or support options may be limited or unavailable
- Manuals, instructions, or safety information may not be provided in the local language
- Products may not conform to destination-country standards, certifications, or labeling requirements
You are responsible for ensuring that products can be legally imported into the destination country and used in
compliance with local regulations.
Privacy & Customs Disclosure
Your privacy matters to us. Please be aware that international shipments may be opened and inspected by customs or postal authorities.
To facilitate customs clearance and comply with applicable laws, we may share order, shipment, and product information (including item descriptions and values) with carriers and customs authorities.
If the order is a gift, the item value will still be declared on the customs documentation, as required by law.