Microseven Tech Support

Tech Support

How To Set A Camera For HTML5 LIVE STREAM

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How to set a camera for HTML5 live stream?

1. Go to www.microseven.com, click My Cameras -> My Camera Settings, then click on ‘Add a new camera’:

 

2. After the camera added, click on ‘Set LIVE to HTML5’; you will add a camera for live streaming and enter all the information as required:

 

3. When you complete and the camera added, click links for viewing live stream; you can also edit the ‘Settings’ if you want to change it:

 

Written by microseven

March 26th, 2019 at 12:49 pm

Posted in How To

How To Make A Payment In Your Portal

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How to make a payment in your portal?

1) Go to https://www.microseven.com.

2) After you log in your portal, you will go menu ‘MY Cameras’, ‘Order History’, then on the Order History page, click on ‘Make payment’. Follow the page one step by one step to complete the payment.

 

Written by microseven

March 23rd, 2019 at 1:22 am

Posted in How To

How To Adjust The Camera Postion Via Its Bracket

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How to adjust the camera position while you install the camera?

There are three screws on the bracket. You use the L shape wrench to unscrew them, to position the right angle of the camera fit your needs.

 

Written by microseven

March 22nd, 2019 at 2:08 pm

Posted in How To

How To Set Up DHCP On My Camera Via MacOS

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How to set up DHCP on my camera via MacOS?

Step1 Open the Cam Locator screen, highlight the camera, then click on the ‘Network Setup’ button:

Step2 Tick on the box to Enable DHCP, then uncheck Dynamic DNS and enter 8.8.8.8 and 8.8.4.4 to DNS fields. Then click on the ‘Apply’ button:

Step3 Click ‘Yes’ button:

Step4 Click ‘OK’ button:

Step5 Click ‘Close’ button to close the Microseven Cam Locator window:

Step6 Tap on the ‘Search’ button again:

Written by microseven

March 11th, 2019 at 12:29 pm

Posted in How To

How To Install The MicroSD Card In The PTZ (20x Zoom Model) Camera

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How to install the microSD card in the PTZ 20x zoom model camera?

Step1 You must use PH1 x 60 screwdriver:

Step2 You open four screws on the cover back on the camera motor:

Step3 Install the microSD card in the sd slot, and sd card label is facing to you and showing in the following image:

Written by microseven

March 9th, 2019 at 6:11 pm

Posted in How To

How To Make Raid10 On Supermicro 2U Server

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How to make Raid10?

Step1: Power on the power, and start the server Raid10 configuration. When you see the Supermicro logo on the screen, hit key Ctrl+H.

Step2: You are now in the MegaRaid con

 

Written by microseven

March 8th, 2019 at 11:25 pm

Posted in How To

How To Add use_iframe:true Tag In The Embedded Code

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How to add the “iframe” tag in the embedded code:

Use iframe script is: use_iframe:true

You will add the script before the end of the code.

Written by microseven

March 5th, 2019 at 12:06 am

Posted in How To

How To Format My MicroSD Card To FAT32 format

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How to format my microSD card to FAT32 format?

Download a free tool MiniTool – “MiniTool Partition Wizard Free Edition” from https://www.minitool.com/ and install it on your PC.

Written by microseven

February 27th, 2019 at 2:01 am

Posted in How To

How To Use A Command Line In Windows To Set Recording On/Off

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How to use a command line in Windows to set recording off/on.

Download M7RSS-HSSetup2.0.6.1.exe from the download page.
There are three options:
-exit  //exit the program
-stop_rec  //stop recording
-start_rec //start recording

If you want to make a task in the Windows, you can make the batch. Here is the example to help you:
//——-
@echo off
echo stop rec
“C:\Program Files (x86)\M7RSS-HD\M7RSS-HD.exe” -stop_rec
echo sleep 10 seconds
ping 10.0.0.0 -n 1 -w 10000 > nul
echo start rec
“C:\Program Files (x86)\M7RSS-HD\M7RSS-HD.exe” -start_rec
echo finish
//——-

Written by microseven

February 27th, 2019 at 1:43 am

Posted in How To

How To Connect The Microphone In Two Methods On Any Applications?

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How to connect the microphone in two methods on any application?

The microphone should work in any environment.

1) Power on the microphone, the power supply is 12V DC.
2) If you convert RCA to 3.5mm you can use a converter https://www.microseven.com/product/IP-Cameras-M7RA-CVT.html
3) If the receiver is analog, you must need an amplifier box. Then you can hear the audio from a speaker. If the receiver is digital, you need an analog to digital converter. Usually, we use a computer or a camera. Then you can use a phone and computer to listen to the audio from the microphone.

Written by microseven

February 25th, 2019 at 2:23 pm

Posted in How To

How To Display Bitrate On Live Streaming From Your Camera

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How to display bitrate on live streaming from your camera:

Display bitrate info on live streaming from the camera
Open the pop-up by clicking the right button of the mouse, then selecting ‘Display bit rate’.

Hid bitrate info on the live stream from the camera.
Open the pop-up by clicking the right button of the mouse, then selecting ‘Hide bit rate’.

Written by microseven

February 25th, 2019 at 12:38 pm

Posted in How To

How To Adjust Flip-Mirror Upsidedown Image On PTZ 20x Zoom Camera

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How to adjust the upsidedown image on the PTZ 20x zoom camera?

Two steps combine to make PTZ 20x zoom camera image upside down and PTZ control in the correct direction.

Step1: Tap on the ‘MIRROR FLIP h+v’ button.

Step2: Go to menu from camera system, Click on ‘VIDEO’ -> ‘Display Setup,’ then check on ‘Flip’ and ‘Mirror’ boxes and Save the settings.

Written by microseven

February 10th, 2019 at 6:16 pm

Posted in How To

How To Keep The Camera Settings In M7RSS While Upgrading To A New Version

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How to keep the camera settings in the M7RSS while upgrading to a new version?

While you install the new version M7RSS, a popup window asks “Would you like Setup to overwrite it?”. You will click on “No” to keep the existed camera settings information.

Written by microseven

January 31st, 2019 at 12:15 am

Posted in How To

What’s New Microseven Recorder – Windows (v2.0.6)

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Microseven Recorder – Windows (v2.0.6.1)

What’s New (v2.0.6.1) (2/27/2019)
Add commands in DOS prompt:
Three option:
1) -exit
2) -stop_rec
3) -start_rec

-exit is to exit the program; -stop_rect is to stop the recording; and -start_rec is to start the recording.
Example of making a batch file:
@echo off
echo stop rec
“C:\Program Files (x86)\M7RSS-HD\M7RSS-HD.exe” -stop_rec
echo sleep 10 seconds
ping 10.0.0.0 -n 1 -w 10000 > nul
echo start rec
“C:\Program Files (x86)\M7RSS-HD\M7RSS-HD.exe” -start_rec
echo finish

What’s New (v2.0.6) (2/11/2019)
Bugs fixed.
1. 5MP cameras playback video can be removed automatically in [x] days where you set it.
2. System settings / Add Camera, fixed warning info popup while the incorrect info is entered.

What’s New (v2.0.5) (1/29/2019):
Bug fixed.

What’s New (v2.0.4) (1/28/2019):
New version v2.0.4 can record M7B5MP-POE and M7D5MP-POE camera.

Written by microseven

January 28th, 2019 at 8:44 pm

Posted in How To

Why Doesn’t The Camera Show On The Edge Browser?

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Why doesn’t the camera show on the Edge browser?

I open the camera from Cam Locator, and Edge browser is popped. The screen is blank and no Microseven camera interface I can see. To fix the problem,  click here and go to Microsoft TechNet to find the solution.
You can go to Control Panel -> Internet Options -> Security and select ‘Trusted sites’. Then add HTTP://192.168.1.* (HTTP://192.168.1.* is my network subnet). After you set it up, then the camera opens normal.

Written by microseven

January 26th, 2019 at 2:57 pm

Posted in How To

How To Make Motion Zones [On/Off] In The App To Prevent And Reduce The False Motion Alerts?

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How to make motion zones in the app to prevent and reduce the false motion alerts?

The zones are selected, and the motion switch is on.

Step1:
Go to settings and click it.

Step2:
Click ‘Motion Detection’ in the Camera Properties.

Step3:
Select ‘Motion detection zones’.

Step4:
1. Make zones.
2. Click ‘Save’ icon to save the zones.

Step5:
Click ‘Save’ icon on ‘Motion Detection’.

Written by microseven

January 26th, 2019 at 12:31 pm

Posted in How To

Is The SD Card Readable On The Mac After Pulled Out From The Camara?

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Is the sd card readable on the Mac OS after pulled out from the camera?

The answer is: No. At least on my macOS High Sierra Version 10.13.6. The hardware is MacBook Pro (15-inch, Late 2011) is not working. It may be the hardware SD card slot is not compatible.

Written by microseven

January 26th, 2019 at 11:02 am

Posted in How To

How To Adjust The Time Zone?

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How to adjust the time zone?

You go to the camera system via a browser. Then go to “CAMERA” -> “Name & Time” page. Select the Time Zone in the dropdown list and click “APPLY” to save the Time Zone setting.

Written by microseven

January 24th, 2019 at 9:58 pm

Posted in How To

How To Find M7B77-WPS v2 Firmware And Download It

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How to find M7B77-WPS v2 firmware and download it?

Step 1:

Go to microseven.com site and click on ‘Firmware & Software’ to find the link.
Click on the link

Step2:

From the dropdown list, select MYM71080i-A. Enter your email address and ‘Read,’ then go to click on “DOWNLOAD.” An email link will send to your email.

Written by microseven

January 22nd, 2019 at 10:57 am

Posted in How To

How To Set A Motion Detection Recording On NVR (v2)

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How to set a motion detection recording on NVR (version 2.0)?

1) Click on the right mouse button to open a menu window. Go and click on ‘Configure’.

2) Click on ‘Event Setup’ option.

3) The ‘Event Setup’ window is opened, select ‘Motion Detection’ from the dropdown list.

4) Select ‘Enable’, event record ‘CH01’ for the first camera, and then click OK.

5) Some of those cameras are getting a message ‘Get Advance Fail’ while the ‘Setup’ button clicked. You need to go the the IP camera to set up the motion area.

Here is the reference for how to do?

How To Make Alert Zone(s) [smart zone] To Trigger The Motion Event Alert To Record To An SD Card

6) Go to option ‘Record Setup’.

7) Select CH01 event record, checked ‘Record’ in the ‘Event Record’ and click ‘OK’ at ‘Continuous Record’ in the Record Setup window. Checked on Audio box if the IP camera has an audio or two-way audio.

8) Go to tag ‘Schedule Record’ in the Record Setup window.

9) Select the date and time in the table for motion detection recording. Click ‘A’ (Scheme1) then click on ‘Setup…’ button.

10) Select Ch01 IP camera in the ‘Scheme1’ window. Checked ‘Record’ box. Set Pre-Alarm and Post-Alarm interval time, the maximum Pre-Alarm interval is 3 seconds, and Post-Alarm interval is 100 seconds. Then Checked on ‘Audio’ box and ‘Motion Detect’ box. Click ‘OK’ to complete the motion alert recording setting.

11) You can see the motion alert notification appears at the corner. The setup works.

Written by microseven

January 11th, 2019 at 1:26 am

Posted in How To