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How To Disable Virtual Network Interface

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How To Disable Virtual Network Interface

Step1 Click ‘Configure’-> Step2 Click ‘Network Setup’ -> Step3 ‘Unchecked Virtual Network Interface’

If you are doing Microseven cloud recording, you have to disable the ‘Virtual Network Interface’

Step1 Click ‘Configure’

Step2 Click ‘Network Setup’

Step3 ‘Unchecked Virtual Network Interface’

Written by microseven

November 16th, 2019 at 9:25 am

Posted in How To

Windows 7 support will end on January 14, 2020

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Written by microseven

October 8th, 2019 at 11:19 am

Posted in How To

CMS/VMS Latest Version Without Digital Zoom Interface

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CMS/VMS latest version without digital zoom interface download:

https://www.microseven.com/software/MicrosevenSetup4.0.6.6.exe

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October 8th, 2019 at 10:08 am

Posted in How To

Trouble Shooting To Find A Camera In Cam Locator

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Trouble shooting:

1. Check POE led on the POE connector either on the POE switch or the camera POE connector, the led light must be on. (10/1/2019)

2. If it is a WiFi camera, connect the cable to the router, and power on the camera using the power supply. The Ethernet led must be on either on the router Ethernet port or the camera Ethernet port. (10/1/2019)

1. Check the sd card slot, take the old sd card out from the camera, then power on the camera again. Go to Cam Locator to find the camera. (10/1/2019)

Written by microseven

October 1st, 2019 at 12:34 pm

Posted in How To

Norton Secure Download And Installation

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Norton secure download and installation VMS (Cam Locator) Software:

1.  Download it from microseven.com:

2. Download secure via Norton:

3. Publisher displays Microseven Systems, LLC

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August 25th, 2019 at 8:40 am

Posted in How To

Angle of View

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170 degrees angle of view definition:

URL: https://en.wikipedia.org/wiki/Angle_of_view

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August 21st, 2019 at 8:22 pm

Posted in How To

How To Install MicroSD Card In The M7B5MP-SWSAA For FTP Alert Clip

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Use PH1 screwdriver. Unscrew two screws and open the cover to install microSD card. The size of the microSD card can be from 8GB to 128GB.

Written by microseven

July 29th, 2019 at 2:44 am

Posted in How To

The New Android 64bit App Not Support Old Android Device And Download The Latest 32bit Version App

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The updated Android app 64bit is required by Google. The 32bit old device is not supported in the new Google Android requirement.

Your old device with 32bit is not compatible with the new Google API. The M7.AS-2.0.23.apk is the latest 32bit version app and built on 1/24/2019. To fix the problem, you can completely uninstall the Microseven app on the device. You can download the latest version Android app at https://www.microseven.com/download/M7.AS-2.0.23.apk, then install it on your old device.

You can disable the Android app auto updating option on the old Android device to prevent automatically upgrade the app on your old device.

 

Written by microseven

July 23rd, 2019 at 11:10 pm

Posted in How To

Where To Find The Downloaded Clip On Andriod Phone

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Where can you find the downloaded clip from the cloud to Android phone:

You find the clip from Gallery app on the Android phone.

Gallery app

 

Written by microseven

July 17th, 2019 at 10:46 am

Posted in How To

How To FTP The Alert Motion Clip

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How to FTP the motion alert clip to FTP server, here is the snapshot to check on the box and send the motion alert clip to FTP server:

Written by microseven

July 15th, 2019 at 10:02 pm

Posted in How To

How To View NVR Monitor Screen Remotely On The App

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How to view the NVR monitor screen remotely on the app:

Before you add the NVR screen on the app, you have to find the NVR QR code and NVR port number as well as the NVR username and password.

Steps to find this information:
1. On the local NVR screen, click on the right mouse button to pop up the properties window:

Properties

2. Click on ‘System Information’ to find the QR code, and get the app to scan the QR code:

find QR code

You will use the app to scan the QR code:

QR code

3. Find the NVR port, if you don’t change it, it is 80 by the factory default. To find it, click on ‘Network Setup’:

Find port number

The 80 is the factory default port number:

The port

Now you are ready to add the NVR to the app and make it accessible remotely. You have to connect to the NVR via the router over the internet.

4. Download ”SoCatch’ app from the app store, and install it on your device. Tap on the icon:

SoCatch icon

5. Open the app, and tap on ‘+’ to add the NVR:

Add

6. Scan the QR code on the local NVR monitor screen, tap on the light blue ‘QR code scan’ on the ‘Host’ field, and fill out all the information on the adding page:

Scan

7. After you add the NVR to the app, then tap the NVR in the list:

Added

8. Now, the NVR is ready to access remotely via your device:

View remotely

Written by microseven

July 13th, 2019 at 12:02 pm

Posted in How To

How To Install The M7D77-POE Camera On The Wall

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The demo installation shows below. There are two screws for the adjusting angle and position of the camera to aim the objects. And the other two screws are mounting the camera on the wall. A big cable has four ports, you can connect the POE cable to connect to the camera without 12V DC in power supply.

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June 15th, 2019 at 1:06 pm

Posted in How To

Where Do I Find Microseven Cloud Information

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Where do I find Microseven cloud information?

Here is a description of how the cloud works.

 

 

Written by microseven

April 27th, 2019 at 1:20 pm

Posted in How To

How To Find Video Default Settings For 1080p Camera

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Here is the optimal set of video settings. It is the default settings.

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April 23rd, 2019 at 8:48 am

Posted in How To

How To Adjust Lens On Model #M7D77-POESA

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How to adjust the lens if you want to very closer object, say 4 inches?

Step1: Open the glass cover:

Step2: Find the locks and slots nearby the black lens:

Step3: Release the lock and separate the black lens cover from the base, the unscrew the lens and turn the lens to adjust it.

Step4: View it on the monitor until you are happy with it,  and complete the adjustment procedure and cover the glass on the camera. The camera is ready to install.

Written by microseven

April 22nd, 2019 at 2:08 pm

Posted in How To

How To Remove Another Account Accessing To Your Camera

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How to remove another account access to your camera?

You can log in to another account in microseven.com under MY CAMERAS, remove the camera has the same CamID. You should fix the problem.

 

Written by microseven

April 22nd, 2019 at 11:52 am

Posted in How To

How To Inquire NVR Password If You need

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How to inquire a password for the NVR password lost other than default password?

You will take a photo and send it to techsupport@microseven.com. You will receive a temporary password in 24 hours.

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April 17th, 2019 at 11:45 am

Posted in How To

How To Use The FTP And Keep The Same Filename

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How to use the FTP to push the image to the FTP server?

How to keep the same file name while FTP an image to FTP server?

Step1 Go to menu ‘CAPTURE& SNAPSHOT’.
Step2 Enable auto capture to FTP.
Step3 Select ‘File mode’ to ‘Overwrite’.
Step4 Select ‘XL’ if you want the largest image to FTP server.
Step5 Click ‘APPLY ‘

Note: You have to set up the time frame for the images upload to same public free FTP servers if it is required.

 

 

Written by microseven

April 2nd, 2019 at 1:10 pm

Posted in How To

How To Block The Timestamp Control From NVR ONVIF

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How to block the timestamp control from the NVR ONVIF?

Go to menu CAMERA-> ONVIF Settings, you can select ‘Allow’ or ‘Block’ from ONVIF NVR timestamp controller and click ‘APPLY’ to save the settings. Then you have to restart the camera.

 

Written by microseven

April 2nd, 2019 at 12:27 pm

Posted in How To

How To Adjust NVR Timestamp

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How to adjust the timestamp on NVR?

Step1: Go to the monitor and use the mouse, right button on the mouse clicks to bring up the floating menu, then tap on the Configure icon.

Step2: Tap on the ‘System Setup’ on the menu.

Step3: Find ‘Date/Time Setup…’ button and click on it.

Step4: Adjust the timestamp information, and click ‘OK’ to save you new timestamp settings.

Written by microseven

April 1st, 2019 at 12:26 pm

Posted in How To